If you find the same, or similar product or service level, at a lower price, let
us know and we will happily match it. With high standards of safety, user-friendliness,
reliability and our Price Promise, why risk choosing another stairlift.
Minivator Terms and Conditions of Sale
These conditions do not affect your statutory rights.
1. Deposit - if we receive a cancellation notice within the seven day cooling off period we
will not charge any costs we may have incurred in preparing your order during this time.
However after the seven day cooling off period has elapsed if we have incurred costs in
preparing your order, as will be likely, should you decide to cancel the order then we will be
entitled to keep some or all of the deposit to pay for any costs we have incurred.
2. Stairlift Ownership - we reserve the right to remove the stairlift and recover all of the
product until all monies have been paid.
3. Goods buy back - we will not buy back any goods which we have sold to you.
4. Installation - we will always attempt to install the stairlift with reasonable care and skill
and we will always attempt to install the stairlift at a time arranged with you. When we
make arrangements for installation we are as careful as possible to inform you of accurate
dates but we are not in a position to guarantee these dates. Failure by us to install at a pre-
arranged date will not give you the right to cancel the order or to claim damages from us.
5. Stairlift Guarantee - the stairlift you have ordered comes complete with a 24 month
guarantee which starts from the date the stairlift is installed by us. This guarantee covers
the cost of replacement parts and labour for any fault caused by manufacture or installation.
The stairlift may be repaired or replaced at our discretion. The guarantee does not include
damage or defects caused by abuse or misuse or error on your part, or your failure properly
to follow instructions in the Owners Manual.
6. Balance - Payment will be expected on delivery of the goods.
Right to cancel an order placed
Please be aware that any order placed with Minivator is subject to a seven day cooling off
period in which time a client can communicate to Minivator their wish to cancel the order and
Minivator will accept cancellation and no charges will be incurred by the client.
A notice of
the right to cancel your order is attached to every order form issued by Minivator to a client
and gives full details of how to exercise your desire to cancel an order within the seven day
cooling off period (if you would like to see such a notice in advance of purchase please ask
an adviser on 0800 019 8625 and they will arrange to send a copy).
Age Concern England (registered charity no 261794) and Help the Aged (registered charity no. 272786), and their trading and other associated companies merged on the 1st April 2009. Together they have formed Age UK (registered charity no. 1128267) a single charity dedicated to improving the lives of older people. If you do not wish to continue receiving information from us or carefully selected third parties please email us at info@ageuk.org or telephone us at 0800 107 8977.
Please visit www.ageuk.org if you would like to find out more.
This site is owned and operated by Minivator Limited, Minivator Limited, 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands, DY6 7FJ. Tel 01384 408700 Fax 01384 408719 Company number 4109393 VAT No. 849 7575 59
